bt345 Terms & Conditions
Please read this document carefully before using the bt345 platform. It clearly describes your rights, responsibilities, and the terms of our services.
Table of Contents
- 1. Introduction & Definitions
- 2. Eligibility & Registration
- 3. Account Management
- 4. Deposits & Withdrawals
- 5. Bonuses & Promotional Offers
- 6. Gameplay & Betting
- 7. User Code of Conduct
- 8. Security & Privacy
- 9. Account Termination
- 10. Limitation of Liability
- 11. Responsible Gaming
- 12. Changes to Terms
1 Introduction & Definitions
These terms and conditions form a binding legal agreement between the bt345 platform and its users. bt345 is an online gaming and sports betting platform serving the Bangladesh market.
The following words are used with specific meanings in this document:
- "Platform" — The bt345 website, mobile site, and all services connected to it.
- "User" — Any person who has registered with bt345 or is using the platform.
- "Account" — A user's personal gaming account registered on the platform.
- "Balance" — The total real money and bonus funds available in an account.
- "Bet" — Any wager placed by a user on a game or betting market.
By continuing to use the platform, you confirm that you have fully read, understood, and agreed to comply with these terms.
2 Eligibility & Registration
2.1 Age & Eligibility Requirements
To open an account and use bt345, users must meet the following requirements:
- The user must be at least 21 years of age. Access to this platform is strictly prohibited for minors.
- The user must provide completely accurate and up-to-date personal information.
- Each user may open only one account. Operating or holding multiple accounts under the same person is strictly prohibited.
- The user's account must not have been previously closed or banned.
2.2 Registration Process
To complete registration successfully, users must provide their correct name, mobile number, and preferred payment method details. bt345 may request additional documents for identity verification at any time. Providing false information may result in immediate account closure and the balance in the account may be forfeited.
3 Account Management
3.1 Account Security
It is your responsibility to keep your bt345 account password and login details completely confidential. Do not share your login details with anyone. If you suspect your account is being used without authorisation, contact the bt345 support team immediately.
- Use a strong and unique password.
- Log out of your account after using a public device or network.
- Review your account activity regularly.
3.2 Updating Information
Users must keep their account information up to date at all times. Update promptly if your mobile number or payment details change. bt345 will not be responsible for payment issues or delays in account verification caused by outdated information.
4 Deposits & Withdrawals
4.1 Deposit Terms
- The minimum amount for any single deposit is ৳200.
- Only use payment methods registered in your own name. Deposits from third-party accounts are strictly prohibited.
- Deposits are generally credited to the account instantly, however minor delays may occur in some cases due to bank verification.
- bt345 reserves the right to review any suspicious deposit transaction and request supporting evidence if necessary.
4.2 Withdrawal Terms
- The minimum withdrawal amount is ৳800.
- Standard withdrawal requests are processed within 5 to 30 minutes.
- The method used for withdrawal must match the method used for the deposit.
- Withdrawals may be held if the bonus wagering requirement has not been met.
- Withdrawals may be delayed if account verification is pending.
4.3 Anti-Money Laundering Policy
bt345 is committed to preventing money laundering and fraud. If any suspicious financial activity is detected, the platform reserves the right to notify the relevant authorities and may immediately suspend the associated account.
5 Bonuses & Promotional Offers
5.1 Welcome Bonus
New users at bt345 receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: deposit ৳1,000 and receive ৳1,000 as a bonus, giving a total balance of ৳2,000.
- The wagering requirement for the bonus is 15x (on the bonus amount only, not on the deposit + bonus).
- Example: ৳1,000 bonus × 15 = ৳15,000 must be wagered before bonus winnings can be withdrawn.
- The welcome bonus applies only once per account.
- Bonus funds cannot be withdrawn directly; withdrawal is only possible after wagering is complete.
5.2 General Terms for Promotional Offers
From time to time, bt345 runs various promotional offers, reload bonuses, and special rewards. Each offer has its own specific terms, which are described in detail on the offer page. bt345 reserves the right to modify or cancel any promotional offer.
- If bonus abuse or fraud is found, the account will be closed and the bonus cancelled.
- Multiple bonus claims from the same household or IP address are not permitted.
- bt345 reserves the right to change the terms of any offer, but notice will be given before the changes take effect.
6 Gameplay & Betting
6.1 Gaming Services
bt345 provides various types of gaming services, including slot games, live casino, and sports betting across cricket, football, and more. All games are operated following fair play principles.
- All game outcomes are determined impartially by a Random Number Generator (RNG).
- If a game is interrupted mid-way due to a technical error, bt345 will endeavour to refund the bet amount or offer the option to replay.
- In any dispute regarding game rules or services, bt345's decision will be considered final.
6.2 Sports Betting
The sports betting section offers markets on cricket (BPL, T20, IPL, ICC), football, kabaddi, and many more sports. Understand all markets and odds thoroughly before placing a bet.
- A confirmed bet generally cannot be cancelled.
- If an event is cancelled or postponed, bt345 will settle bets according to its own rules.
- Bets placed before an odds change will remain at the original odds.
7 User Code of Conduct
The following activities are strictly prohibited on the bt345 platform in order to maintain a fair and respectful environment:
- Operating multiple accounts or using another person's account on behalf of the same individual.
- Using bots, automation software, or any kind of cheating tools.
- Attempting to hack the system or gaming algorithms.
- Bonus abuse, collusion, or arbitrage betting.
- Harassing other users or using inappropriate language.
- Using third-party funds or stolen payment details.
For any of the above violations, bt345 reserves the right to suspend or close the account without notice and forfeit all balances.
8 Security & Privacy
bt345 uses SSL encryption and advanced security measures to keep your personal and financial data safe. To learn more about how your information is collected, stored, and used, please read our Privacy Policy.
- Your data is never sold to third parties.
- Payment information is stored in compliance with the highest security standards.
- Report any security concerns immediately to [email protected].
9 Account Closure
9.1 Closure by User
You may contact the bt345 support team at any time to request closure of your account. Before the account is closed, you may withdraw any eligible balance, provided the wagering requirements have been met.
9.2 Closure by bt345
bt345 may close an account for any of the following reasons:
- Any violation of these terms and conditions.
- Suspected fraud or money laundering.
- Providing false identity or documents.
- Account inactive for an extended period (with no response after a notification has been sent).
10 Limitation of Liability
bt345 always strives to ensure uninterrupted service, however the platform will not be held liable for the following:
- Gaming losses caused by technical errors, server outages, or internet connectivity issues.
- Account or financial losses resulting from the user's own negligence.
- Failure of third-party services or payment systems.
- Natural disasters or unforeseen circumstances beyond the user's control.
Gaming is a form of entertainment and there is no guarantee of winning. bt345 is not liable for any gaming losses incurred by the user.
11 Responsible Gaming
bt345 firmly believes in responsible gaming. We want our users to enjoy gaming as entertainment, without any negative impact.
- Play within your budget — do not place larger bets to try to recover money you have lost.
- If you are experiencing gaming-related problems, use our self-exclusion or deposit limit features.
- If anyone under the age of 21 uses your device, keep it secured.
For more information, visit our Responsible Gaming page.
12 Changes to Terms
bt345 reserves the right to amend or update these terms and conditions at any time. In the case of significant changes, we will post a notice on the platform.
- Continuing to use the platform after updated terms have been published will be considered as your acceptance of the new terms.
- If you do not agree to the new terms, please request closure of your account.
- The latest version will always be available on this page.
If you have any questions or need clarification, please contact us directly. Our support team is available 7 days a week, 24 hours a day, in both Bengali and English. Email: [email protected]